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PRIVACY POLICY 
 
This privacy policy ("Policy") describes how the personally identifiable information ("Personal 
Information") you may provide in the "Surviving your timeline" mobile application ("Mobile Application" 
or "Service") and any of its related products and services (collectively, "Services") is collected, protected 
and used. It also describes the choices available to you regarding our use of your Personal Information 
and how you can access and update this information. This Policy is a legally binding agreement between 
you ("User", "you" or "your") and Surviving your timeline ("Surviving your timeline", "we", "us" or "our"). 
By accessing and using the Mobile Application and Services, you acknowledge that you have read, 
understood, and agree to be bound by the terms of this Agreement. This Policy does not apply to the 
practices of companies that we do not own or control, or to individuals that we do not employ or 
manage. 
 
Automatic collection of information 
 
When you use the Mobile Application, our servers automatically record information that your device 
sends. This data may include information such as your device's IP address and location, device name and 
version, operating system type and version, language preferences, information you search for in the 
Mobile Application, access times and dates, and other statistics. 
 
Information collected automatically is used only to identify potential cases of abuse and statistical 
information regarding the usage of the Mobile Application and Services. This statistical information is not 
otherwise aggregated in such a way that would identify any particular user of the system. 
 
Collection of personal information 
 
You can access and use the Mobile Application and Services without telling us who you are or revealing 
any information by which someone could identify you as a specific, identifiable individual. If, however, 
you wish to use some of the features in the Mobile Application, you may be asked to provide certain 
Personal Information (for example, your name and e-mail address). We receive and store any 
information you knowingly provide to us when you create an account, publish content, make a purchase, 
or fill any online forms in the Mobile Application. When required, this information may include the 
following: 
 
- Personal details such as name, country of residence, etc. 
 
- Contact information such as email address, address, etc. 
 
- Account details such as user name, unique user ID, password, etc. 
 
- Payment information such as credit card details, bank details, etc. 
 
- Geolocation data such as latitude and longitude. 
 
- Certain features on the mobile device such as contacts, calendar, gallery, etc. 
 
- Any other materials you willingly submit to us such as articles, images, feedback, etc. 
 
 
 
 
You can choose not to provide us with your Personal Information, but then you may not be able to take 
advantage of some of the features in the Mobile Application. Users who are uncertain about what 
information is mandatory are welcome to contact us. 
 
Use and processing of collected information 
 
In order to make the Mobile Application and Services available to you, or to meet a legal obligation, we 
need to collect and use certain Personal Information. If you do not provide the information that we 
request, we may not be able to provide you with the requested products or services. Some of the 
information we collect is directly from you via the Mobile Application and Services. However, we may 
also collect Personal Information about you from other sources such as social media, emails, etc. Any of 
the information we collect from you may be used for the following purposes: 
 
- Create and manage user accounts 
 
- Fulfill and manage orders 
 
- Deliver products or services 
 
- Improve products and services 
 
- Send administrative information 
 
- Send marketing and promotional communications 
 
- Respond to inquiries and offer support 
 
- Request user feedback 
 
- Improve user experience 
 
- Post customer testimonials 
 
- Deliver targeted advertising 
 
- Enforce terms and conditions and policies 
 
- Protect from abuse and malicious users 
 
- Respond to legal requests and prevent harm 
 
- Run and operate the Mobile Application and Services 
 
 
 
Processing your Personal Information depends on how you interact with the Mobile Application and 
Services, where you are located in the world and if one of the following applies: (i) you have given your 
consent for one or more specific purposes; this, however, does not apply, whenever the processing of 
Personal Information is subject to California Consumer Privacy Act or European data protection law; (ii) 
provision of information is necessary for the performance of an agreement with you and/or for any pre-
contractual obligations thereof; (iii) processing is necessary for compliance with a legal obligation to 
which you are subject; (iv) processing is related to a task that is carried out in the public interest or in the 
exercise of official authority vested in us; (v) processing is necessary for the purposes of the legitimate 
interests pursued by us or by a third party.​
 
Note that under some legislations we may be allowed to process information until you object to such 
processing (by opting out), without having to rely on consent or any other of the following legal bases 
below. In any case, we will be happy to clarify the specific legal basis that applies to the processing, and 
in particular whether the provision of Personal Information is a statutory or contractual requirement, or 
a requirement necessary to enter into a contract. 
 
Billing and payments 
 
In case of services requiring payment, we request credit card or other payment account information, 
which will be used solely for processing payments. Your purchase transaction data is stored only as long 
as is necessary to complete your purchase transaction. After that is complete, your purchase transaction 
information is deleted. Where necessary for processing future payments and subject to your prior 
consent, your financial information will be stored in encrypted form on secure servers of our reputed 
payment gateway service provider who is beholden to treating your Personal Information in accordance 
with this Policy. All direct payment gateways adhere to the latest security standards as managed by the 
PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express 
and Discover.  Sensitive and private data exchange happens over a SSL secured communication channel 
and is encrypted and protected with digital signatures, and the Mobile Application and Services are also 
in compliance with PCI vulnerability standards in order to create as secure of an environment as possible 
for Users. Scans for malware are performed on a regular basis for additional security and protection. 
 
Managing information 
 
You are able to delete certain Personal Information we have about you. The Personal Information you 
can delete may change as the Mobile Application and Services change. When you delete Personal 
Information, however, we may maintain a copy of the unrevised Personal Information in our records for 
the duration necessary to comply with our obligations to our affiliates and partners, and for the 
purposes described below. If you would like to delete your Personal Information or permanently delete 
your account, you can do so on the settings page of your account in the Mobile Application.​
 
Disclosure of information 
 
Depending on the requested Services or as necessary to complete any transaction or provide any service 
you have requested, we may share your information with your consent with our trusted third parties 
 
 
that work with us, any other affiliates and subsidiaries we rely upon to assist in the operation of the 
Mobile Application and Services available to you. We do not share Personal Information with unaffiliated 
third parties. These service providers are not authorized to use or disclose your information except as 
necessary to perform services on our behalf or comply with legal requirements. We may share your 
Personal Information for these purposes only with third parties whose privacy policies are consistent 
with ours or who agree to abide by our policies with respect to Personal Information. These third parties 
are given Personal Information they need only in order to perform their designated functions, and we do 
not authorize them to use or disclose Personal Information for their own marketing or other purposes.​
 
We will disclose any Personal Information we collect, use or receive if required or permitted by law, such 
as to comply with a subpoena, or similar legal process, and when we believe in good faith that disclosure 
is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or 
respond to a government request. 
 
In the event we go through a business transition, such as a merger or acquisition by another company, or 
sale of all or a portion of its assets, your user account, and Personal Information will likely be among the 
assets transferred. 
 
Retention of information 
 
We will retain and use your Personal Information for the period necessary to comply with our legal 
obligations, resolve disputes, and enforce our agreements unless a longer retention period is required or 
permitted by law. We may use any aggregated data derived from or incorporating your Personal 
Information after you update or delete it, but not in a manner that would identify you personally. Once 
the retention period expires, Personal Information shall be deleted. Therefore, the right to access, the 
right to erasure, the right to rectification and the right to data portability cannot be enforced after the 
expiration of the retention period. 
 
End User license Agreement 
 
Every User must need to accept the End user license Agreement (EULA) in order to register themselves 
on the application. We do not tolerate any objectionable content or abusive users and users will be 
blocked from the application. User must accept the agreement before signing up on the application. This 
agreement will be present in the form of Tick Mark on the signup screen. Accepting the EULA means that 
any form of intolerable content will not be accepted. User generated content must not be abusive. It 
includes posting images, adding reviews, comments any any other form of content which might harm 
other user’s sentiments. User can anytime report such form of content and admin will have the full rights 
to directly deactivate that user’s account. 
 
The rights of users 
 
You may exercise certain rights regarding your information processed by us. In particular, you have the 
right to do the following: (i) you have the right to withdraw consent where you have previously given 
 
 
your consent to the processing of your information; (ii) you have the right to object to the processing of 
your information if the processing is carried out on a legal basis other than consent; (iii) you have the 
right to learn if information is being processed by us, obtain disclosure regarding certain aspects of the 
processing and obtain a copy of the information undergoing processing; (iv) you have the right to verify 
the accuracy of your information and ask for it to be updated or corrected; (v) you have the right, under 
certain circumstances, to restrict the processing of your information, in which case, we will not process 
your information for any purpose other than storing it; (vi) you have the right, under certain 
circumstances, to obtain the erasure of your Personal Information from us; (vii) you have the right to 
receive your information in a structured, commonly used and machine readable format and, if 
technically feasible, to have it transmitted to another controller without any hindrance. This provision is 
applicable provided that your information is processed by automated means and that the processing is 
based on your consent, on a contract which you are part of or on pre-contractual obligations thereof. 
 
California privacy rights 
 
In addition to the rights as explained in this Policy, California residents who provide Personal Information 
(as defined in the statute) to obtain products or services for personal, family, or household use are 
entitled to request and obtain from us, once a calendar year, information about the Personal Information 
we shared, if any, with other businesses for marketing uses. If applicable, this information would include 
the categories of Personal Information and the names and addresses of those businesses with which we 
shared such personal information for the immediately prior calendar year (e.g., requests made in the 
current year will receive information about the prior year). To obtain this information please contact us. 
 
How to exercise these rights 
 
Any requests to exercise your rights can be directed toSurviving your timeline llc through the contact 
details provided in this document. Please note that we may ask you to verify your identity before 
responding to such requests. Your request must provide sufficient information that allows us to verify 
that you are the person you are claiming to be or that you are the authorized representative of such 
person. You must include sufficient details to allow us to properly understand the request and respond 
to it. We cannot respond to your request or provide you with Personal Information unless we first verify 
your identity or authority to make such a request and confirm that the Personal Information relates to 
you. 
 
Privacy of children 
 
We do not knowingly collect any Personal Information from children under the age of 18. If you are 
under the age of 18, please do not submit any Personal Information through the Mobile Application and 
Services. We encourage parents and legal guardians to monitor their children's Internet usage and to 
help enforce this Policy by instructing their children never to provide Personal Information through the 
Mobile Application and Services without their permission. If you have reason to believe that a child 
under the age of 18 has provided Personal Information to us through the Mobile Application and 
Services, please contact us. You must also be old enough to consent to the processing of your Personal 
Information in your country (in some countries we may allow your parent or guardian to do so on your 
behalf). 
 
 
 
Advertisements 
 
We may permit certain third party companies to help us tailor advertising that we think may be of 
interest to users and to collect and use other data about user activities in the Mobile Application. These 
companies may deliver ads that might place cookies and otherwise track user behavior.​
 
Affiliates​
 
We may disclose information about you to our affiliates for the purpose of being able to offer you related 
or additional products and services. Any information relating to you that we provide to our affiliates will 
be treated by those affiliates in accordance with the terms of this Policy. 
 
Email marketing 
 
We offer electronic newsletters to which you may voluntarily subscribe at any time. We are Surviving 
your timeline to keeping your e-mail address confidential and will not disclose your email address to any 
third parties except as allowed in the information use and processing section or for the purposes of 
utilizing a third party provider to send such emails. We will maintain the information sent via e-mail in 
accordance with applicable laws and regulations. 
 
In compliance with the CAN-SPAM Act, all e-mails sent from us will clearly state who the e-mail is from 
and provide clear information on how to contact the sender. You may choose to stop receiving our 
newsletter or marketing emails by following the unsubscribe instructions included in these emails or by 
contacting us. However, you will continue to receive essential transactional emails. 
 
Links to other resources 
 
The Mobile Application and Services contain links to other resources that are not owned or controlled by 
us. Please be aware that we are not responsible for the privacy practices of such other resources or third 
parties. We encourage you to be aware when you leave the Mobile Application and Services and to read 
the privacy statements of each and every resource that may collect Personal Information. 
 
Information security 
 
We secure information you provide on computer servers in a controlled, secure environment, protected 
from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and 
physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure 
of Personal Information in its control and custody. However, no data transmission over the Internet or 
wireless network can be guaranteed. Therefore, while we strive to protect your Personal Information, 
you acknowledge that (i) there are security and privacy limitations of the Internet which are beyond our 
 
 
control; (ii) the security, integrity, and privacy of any and all information and data exchanged between 
you and the Mobile Application and Services cannot be guaranteed; and (iii) any such information and 
data may be viewed or tampered with in transit by a third party, despite best efforts. 
Subscription​
Surviving Your Timelines is the ultimate Life Timeline Survival App, guiding you through life’s challenges 
with personalized resources. Enter your age, select life events like job loss or breakups, and receive 
expert advice, videos, and articles tailored to you. Need urgent help? Get step-by-step guidance for 
emergencies like legal issues or family crises. Plus, connect with a supportive community to share 
experiences.​
Subscription details are as follows: 
Monthly Subscription Plan 
 
Free Users: 
∙The application is free to download and register. 
∙Free users can access all core features of the application. 
∙Access to resource content is limited, with some resources marked as "Premium" and locked. 
Subscribed Users: 
∙Subscribed users gain full access to all premium resources in the app.  
oSubscription Cost: $1.99 monthly 
oSubscriber Benefits:  
Unlock all resource content without restrictions. 
Data breach 
 
In the event we become aware that the security of the Mobile Application and Services has been 
compromised or users Personal Information has been disclosed to unrelated third parties as a result of 
external activity, including, but not limited to, security attacks or fraud, we reserve the right to take 
reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as 
notification to and cooperation with law enforcement authorities. In the event of a data breach, we will 
make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of 
harm to the user as a result of the breach or if notice is otherwise required by law. When we do, we will 
post a notice in the Mobile Application, send you an email. 
 
Changes and amendments 
 
We reserve the right to modify this Policy or its terms relating to the Mobile Application and Services 
from time to time in our discretion and will notify you of any material changes to the way in which we 
treat Personal Information. When we do, we will revise the updated date at the bottom of this page. We 
may also provide notice to you in other ways in our discretion, such as through contact information you 
have provided. Any updated version of this Policy will be effective immediately upon the posting of the 
revised Policy unless otherwise specified. Your continued use of the Mobile Application and Services 
 
 
after the effective date of the revised Policy (or such other act specified at that time) will constitute your 
consent to those changes. However, we will not, without your consent, use your Personal Information in 
a manner materially different than what was stated at the time your Personal Information was collected. 
 
Acceptance of this policy 
 
You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing 
and using the Mobile Application and Services you agree to be bound by this Policy. If you do not agree 
to abide by the terms of this Policy, you are not authorized to access or use the Mobile Application and 
Services. 
 
Contacting us 
 
If you would like to contact us to understand more about this Policy or wish to contact us concerning any 
matter relating to individual rights and your Personal Information, you may do so via the contact form or 
send an email to admin@survivingyourtimeline.com